Our organisation has implemented the following protocols to protect the health and safety of not only our team members, but also you, our valued customers.
AUSTRALIA & NEW ZEALAND — Our teams will be working within the relevant alerts levels of both countries and adhering to our Open2view Safe Service protocols, with health and safety front of mind, at all times. Please contact your local Open2view Area Manager with any questions you may have.
First and foremost we have advised all of our team members that if they feel unwell or are showing any symptoms that they DO NOT visit any offices or properties. They should remain at home and contact their health provider immediately for further advice and testing. For our team members who are able to operate safely within their State/Country Alert Level, the following protocols have been put in place over and above our standard good hygiene practices to help inhibit any potential viral spread between properties:
With such a quickly evolving situation, we acknowledge that there will be concerns from vendors and potential buyers. We are ready to work with you to understand those concerns and execute your desired approach when carrying out our services. We also ask for your cooperation in making your vendors aware of the following things they should do to prepare their property for photography and help us continue to achieve outstanding results:
We are committed to providing exceptional solutions and services to all of our customers.
Our Nationwide network of Media Specialists enables us to provide coverage across all areas, so if a situation does arise whereupon your current Open2view representative is unavailable, another team member will be ready to step in and complete the service for you.
If you have any concerns, we encourage you to speak with your local Open2view Area Manager, or call Maria Sherwood, Digital Media and Communications at head office on +64 9 972 9045.
Below are a selection of helpful PDF resources to help you get through COVID-19
